Object

Clintell Technology, S.L. (hereinafter referred to as the provider), responsible for the website smartchat.es, located at Sor Ángela De la Cruz 26, 28020, Madrid, with Tax Identification Number: B56135312, makes available to users this document with the intention of complying with the obligations established in Law 34/2002, on Information Society Services and Electronic Commerce (LSSICE), and in Organic Law 3/2018, on the Protection of Personal Data (LOPD), as well as informing all users about the conditions of use of the website.

Terms of use

Any person who accesses this website assumes the role of user, committing to the observance and strict compliance with the provisions herein, as well as any other legal provision applicable.

The user agrees to use the website, its contents, and services in accordance with the Law, this Legal Notice, good customs, and public order. Likewise, the user undertakes not to use the website or the services provided through it for unlawful purposes or effects contrary to the content of this Legal Notice, harmful to the interests or rights of third parties, or that may in any way damage, disable, or deteriorate the website or its services or prevent normal enjoyment of the website by other users.

The user expressly undertakes not to destroy, alter, disable, or otherwise damage the data, programs, or electronic documents and others found on the web, and undertakes not to introduce programs, viruses, applets, macros, ActiveX controls, or any other logical device or character sequence that may cause or be capable of causing any type of alteration to the computer systems of the website, or of third parties.

The user undertakes not to hinder the access of other users to the access service by means of the massive consumption of computer resources through which the service is provided, as well as to carry out actions that damage, interrupt, or generate errors in said systems.

The provider does not guarantee the accuracy of any type of information collected on the website that may be incorrect or obsolete due to error or omission. This information will not be considered as constituting a contractual offer of the services or products displayed on the website. In order to minimize the inconvenience caused by possible errors, their use as guidelines is recommended. If you detect inappropriate information or erroneous content, please contact us through the contact form on the website.

The provider reserves the right to modify any type of information that may appear on the website, without the obligation to give prior notice or inform users of said obligations, it being understood as sufficient with the publication on the provider’s website.

Responsibility and exclusions

The provider disclaims any responsibility for information published on its website, provided that this information has been manipulated or introduced by a third party unrelated to it.

The provider shall not be liable for any failures that may occur in communications, including deletion, incomplete transmission, or delays, nor does it commit to ensuring that the transmission network is operational at all times. The provider will also not be liable if a third party breaches the established security measures, accesses messages, introduces computer viruses, or causes any other type of damage to the computer system that may affect its users. The provider will not be responsible for programming errors, force majeure events, natural disasters, strikes, or similar circumstances that prevent access to the website.

Likewise, the provider reserves the right to temporarily suspend, without prior notice, the accessibility of its web pages in order to carry out maintenance, repair, update, or improvement operations, as well as to suspend the provision of the service at any time.

It is possible that the website may redirect to content on third-party websites. Since the provider cannot always control the content introduced by third parties on its websites, it assumes no responsibility for such content. In any case, the provider states that it will proceed to immediately remove any content that may contravene national or international legislation, morality, or public order, proceeding to immediately remove the redirection to said website and informing the competent authorities of the content in question.

The provider is not responsible for the information and content stored, including but not limited to forums, chats, blog generators, comments, social networks, or any other means that allow third parties to independently publish content on the provider’s website. However, in compliance with the provisions of articles 11 and 16 of the LSSICE, the provider makes itself available to all users, authorities, and security forces, actively collaborating in the removal or, if applicable, blocking of all content that may affect or contravene national or international legislation, third-party rights, or morality and public order. If the user believes that there is any content on the website that could be susceptible to this classification, they are requested to notify the provider immediately.

Cookie Policy

A cookie is a file that is downloaded to your computer when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about a user’s browsing habits or their equipment, and depending on the information they contain and how you use your equipment, they can be used to recognize the user.

These are the types of cookies used on this website:

• Technical cookies: These allow the user to navigate through the website or application and use the different options or services available on it. For example, controlling traffic and data communication, identifying the session, accessing restricted access web parts, remembering the elements that make up an order, making the registration request or participation in an event, using security elements during navigation, and storing content for the dissemination of videos or sound.

• Analytical cookies: These, whether treated by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered. For this purpose, we analyze your browsing on our website to improve the offer of products or services that we offer you.

Revocation and deletion of cookies:
You can allow, block, or delete cookies installed on your computer by configuring the options of the browser installed on your computer.

• For more information about the Firefox browser, click here.
• For more information about the Chrome browser, click here.
• For more information about the Explorer browser, click here.
• For more information about the Safari browser, click here.
• For more information about the Opera browser, click here.

Privacy Policy and Protection of Personal Data

In accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its development regulations, the person responsible for the website, in compliance with the provisions of art. 5 and 6 of the LOPD, informs all users of the website who provide or are going to provide their personal data that these will be incorporated into an automated file that is duly registered with the Spanish Data Protection Agency under the registration code 2151892066 and the name: Website.

The user, by sending their data in the forms, expressly and freely and unequivocally accepts that their personal data be processed by the provider for the following purposes:

• Sending commercial advertising communications by e-mail. These commercial communications will be related to products or services offered by the provider, as well as by collaborators or partners with whom it has reached a commercial promotion agreement among its clients. In this case, third parties will never have access to personal data. In any case, commercial communications will be made by the provider and will be products and services related to the sector of the provider.

• Carrying out statistical studies.

• Processing orders, requests, or any type of request made by the user through any of the contact forms made available to the user on the company’s website.

• Sending the website newsletter.

The provider expressly informs and guarantees to users that their personal data will not be transferred in any case to third-party companies, and that whenever any type of personal data transfer is to be made, the express, informed, and unequivocal consent of the owners would be requested beforehand.

All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the user. In case all data are not provided, the provider does not guarantee that the information and services provided will be completely adjusted to their needs.

The provider guarantees in any case to the user the exercise of the rights of access, rectification, cancellation, information, and opposition, in the terms provided in the current legislation. Therefore, in accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD), you can exercise your rights by sending an express request, along with a copy of your ID, through the e-mail: clintell@clintell.es.

Likewise, the user may unsubscribe from any of the subscription services provided by clicking on the unsubscribe section of all emails sent by the provider.

Likewise, the provider has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration, and/or access by unauthorized third parties.

Intellectual and Industrial Property

The website, including, but not limited to its programming, editing, compilation, and other elements necessary for its operation, designs, logos, text, and/or graphics, are the property of the provider or, if applicable, it has a license or express authorization from the authors. All contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registers.

Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution, and marketing require, in any case, the prior written authorization of the provider. Any unauthorized use previously by the provider will be considered a serious breach of the intellectual or industrial property rights of the author.

Designs, logos, text, and/or graphics other than the provider’s that may appear on the website belong to their respective owners, who are responsible for any possible controversy that may arise regarding them. In any case, the provider has express and prior authorization from them.

The provider recognizes in favor of its owners the corresponding industrial and intellectual property rights, their sole mention or appearance on the website does not imply the existence of any rights or responsibility of the provider over them, nor endorsement, sponsorship, or recommendation by the same.

To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the website’s contact form.

Applicable Law and Jurisdiction

For the resolution of all disputes or issues related to this website or the activities carried out on it, Spanish law will apply, to which the parties expressly submit, and the courts and tribunals of the provider’s domicile shall be competent to resolve all conflicts arising from or related to its use.

Information related to online dispute resolution pursuant to Art. 14, para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission provides consumers with the opportunity to resolve online disputes pursuant to Art. 14, para. 1 of the ODR on one of its platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a website where consumers can attempt to reach agreements without going to court related to disputes arising from online purchases and service contracts.